Software innovator reduces residential water use at three local utilities

Interested in General?

Get General articles, news and videos right in your inbox! Sign up now.

General + Get Alerts

WaterSmart Software, a water efficiency solutions company that helps utilities educate their customers on ways to conserve water, marked its expansion into Southern California by partnering with three water utility agencies that aim to reduce Orange County’s overall water use. The City of Newport Beach, Irvine Ranch Water District, and South Coast Water District will deploy WaterSmart’s customer engagement platform to educate their customers on residential water efficiency strategies.

WaterSmart CEO Peter Yolles says, “We are pleased to begin work with our Orange County utility partners. This expansion into Orange County highlights the scalability of WaterSmart’s products and their flexibility in adapting to Southern California’s unique requirements and needs.” WaterSmart looks forward to expanding its service area to other water-stressed regions within North America.

WaterSmart’s print and email Home Water Reports display a household’s water use, provide personalized water-saving recommendations and allow customers to compare their water consumption to similar households within close proximity. Residents also can log in online, through any Web browser and mobile device, to WaterSmart’s Consumer Portal. There, they can view more detailed water use history and choose relevant water efficiency tips. Internally, utility staff can access customer data, reports and analytics in WaterSmart’s Water Efficiency Dashboard.

Today’s news comes on the heels of recent announcements highlighting the effectiveness of the WaterSmart’s technology in reducing residential water demand by 5 percent in just six months and introducing a major new partner in Northern California, the East Bay Municipal Utility District, in Oakland, Calif.

Utility response has been uniformly positive. Newport Beach conservation manager Shane Burckle says, “WaterSmart’s products complement the work that the City of Newport Beach has been doing for years to educate our customers on water conservation strategies. In response to WaterSmart’s Home Water Reports, our customers proactively ask what actions they can take to save water.”

Irvine Ranch Water District assistant director of water policy Fiona Sanchez says, “At IRWD, job one is to provide our customers with best water-saving tools possible so they can lower their bills and save money. The WaterSmart program enhances our award-winning conservation-based allocation rate structure and allows customers to take charge of their water bills. The program was easy to implement and we began seeing positive results within a few billing cycles.”

South Coast Water District customer services manager Cassandra Garcia says, “SCWD is dedicated to providing excellent customer service and helping our customers with water use efficiency. WaterSmart’s program will help our customers by providing them with water use efficiency tools and suggestions.” 

About WaterSmart Software
WaterSmart Software helps water utilities make it easier for their customers to save water and save money. WaterSmart’s core technology is a turnkey, cloud-based platform for water utilities. WaterSmart deploys sophisticated analytics and behavioral science tools to reduce residential water demand. The company won Imagine H2O’s water efficiency prize in 2010 and was recently named an Artemis Top 50 Water Company. WaterSmart’s solution is available to water suppliers throughout the U.S. and Canada and can be deployed in less than a month.

For details, visit


Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.