Gen-Eye POD Helps California Plumbing Pro Boost Business

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Gen-Eye POD Helps California Plumbing Pro Boost Business

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“Gen-Eye camera systems easily and accurately spot trouble in sewer lines — diapers, cell phones, toys — you name it,” says James Capelli, owner of Capelli Plumbing in San Leandro, Calif. “But a boa constrictor tops them all.” 

The snake somehow migrated to the women’s restroom of a commercial office building. “It kept poking its head up through toilets and scaring all the ladies,” Capelli says. 

That’s when Capelli, then employed by a local plumber, rode to the rescue with Gen-Eye video inspection equipment. 

He instantly spotted it and animal control extracted the scary serpent. 

Crisis swiftly solved thanks to General Pipe Cleaners’ camera system.

Track record of trust and performance
“We handle lots of residential and light commercial work in the San Francisco area,” he says. “And I wanted a tough, compact video package to inspect the 1 1/2- to 4-inch lines of our apartment-maintenance customers.” 

That’s why Capelli chose the compact Gen-Eye POD from General Pipe Cleaners. “It’s a tiny little thing,” he says. “You just grab it and go.” 

But while Capelli built his business around General equipment, he researched other camera systems before making the purchase. “I really did my homework before investing,” he says. 

The economical, ergonomic Gen-Eye POD integral video inspection system combines mini color camera, reel and monitor into an easy-to-transport, all-in-one package. The Gen-Eye MINI-POD carries 125 or 175 feet of Gel-Rod and the mini color camera is small enough to troubleshoot 2- to 4-inch conduits. “I know General says 2 to 4 inches, but I’ve used it in a wider range of lines,” he adds. 

The full-size Gen-Eye POD reel carries 200 feet of Gel-Rod for 3- to 10-inch lines. Tough Gel-Rod protects against moisture damage. If cut or abraded, the gel in the rod automatically seals the break – preventing the wires from shorting-out and protecting your investment. Its Kevlar braid, fiberglass core and durable sheath offer maximum pushing and pulling power. 

Rugged reliability
“It’s really rugged and reliable,” Capelli says. “I use it at least two or three times a week. 

The Gen-Eye POD features a bright 7-inch LCD monitor on a 355-degree swivel gooseneck for easy viewing in all directions – all in a padded case with sunscreen. 

Capelli really likes that combination of features. “In tight spots, I can easily adjust the monitor for others to see what I’m doing,” he says. “Customers don’t risk injury by getting too close to the action. And the sunshade makes viewing easier on outdoor jobs.” 

A “video out” connection permits recording to an external device. And the 512 Hz transmitter for precise camera locating is standard. General’s compact package can be operated vertically or horizontally and includes: 

  • Rugged frame & reel
  • Drag brake & reel lock
  • LED dimmer control
  • 3-inch trap skid 

Equipment depth enhances professional reputation
Capelli really loves his Gen-Eye POD. “Without a doubt, General Pipe Cleaners produces the best cable drain cleaning equipment around,” he says. 

That’s why his arsenal includes some of the most effective tools available including:

  • Speedrooter with plenty of raw power for long, tough jobs, rugged reliability, optimal control and ease-of-use – even in one-man situations.
  • Mini-Rooter XP that unclogs drains from rooftop to basement – including kitchen, bath and laundry lines.
  • Super-Vee hand-held drain cleaner that easily unclogs sink, shower, toilet and laundry drainlines up to 3 inches in diameter.
  • Drain-Rooter PH compact, lightweight, floor-mounted machine for clearing clogs in tight spots. 

Capelli also has a second Speedrooter — a 20-year-old machine. “I got it second-hand from a friend when I started in the business,” he says. “And it still works.” 

All General Pipe Cleaners cable machines include Flexicore cable made of heavy-duty wire coiled tightly around 49-strand aircraft-type wire rope. General’s unique design features unequalled strength and the right amount of flexibility. And it’s so tough it carries a one-year warranty against defect or breakage. 

Capelli considers his General machines “smoother, cleaner, quieter and more reliable” than competitive counterparts.

Bottom line? “General drain cleaning and pipe inspection tools have always been reliable — and exceeded expectations,” Capelli says. “They’re the best out there.” 

For more information, contact the Drain Brains at General Pipe Cleaners at 800/245-6200, or visit

General Pipe Cleaners, a division of General Wire Spring Co., is a manufacturer of high-quality drain cleaning equipment since 1930. General serves drain cleaning professionals and plumbing contractors, as well as facilities managers, the rental industry and the hardware/home center market. The Toughest Tools Down The Line.

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