Gen-Eye POD Helps California Plumbing Pro Boost Business

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Gen-Eye POD Helps California Plumbing Pro Boost Business

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“Gen-Eye camera systems easily and accurately spot trouble in sewer lines — diapers, cell phones, toys — you name it,” says James Capelli. “But a boa constrictor tops them all.” 

The snake somehow migrated to the women’s restroom of a commercial office building. “It kept poking its head up through toilets and scaring all the ladies.”  

That’s when Capelli, then employed by a local plumber, rode to the rescue with Gen-Eye video inspection equipment. 

He summarily spotted it and animal control extracted the scary serpent. 

Crisis swiftly solved thanks to General Pipe Cleaners’ camera system.

Track record of trust and performance

Fast-forward several years. Now Capelli owns Capelli Plumbing in San Leandro, California.

“We handle lots of residential and light commercial work in the San Francisco area,” he says. “And I wanted a tough, compact video package to inspect the 1 1/2- to 4-inch lines of our apartment-maintenance customers.” 

That’s why Capelli chose the compact Gen-Eye POD from General Pipe Cleaners. “It’s a tiny little thing,” he says. “You just grab it and go.” 

But while Capelli built his business around General equipment, he carefully researched other camera systems before making the purchase. “I really did my homework before investing.”

The economical Gen-Eye POD integral video inspection system combines mini color camera, reel and monitor into an easy-to-transport, all-in-one package. 

The Gen-Eye MINI-POD carries 125 or 175 feet of Gel-Rod and the mini color camera is small enough to troubleshoot 2- to 4-inch conduits. “I know General says 2 to 4 inches, but I’ve used it in a wider range of lines,” he adds. 

The full-size Gen-Eye POD reel carries 200 feet of Gel-Rod for 3- to 10-inch lines. Tough Gel-Rod protects against moisture damage. If cut or abraded, the gel in the rod automatically seals the break — preventing the wires from shorting-out, and protecting your investment. Its Kevlar braid, fiberglass core and durable sheath offer maximum pushing and pulling power. 

Rugged reliability

“It’s really rugged and reliable,” Capelli says. “I use it at least two or three times a week. 

The Gen-Eye POD features a bright 7-inch LCD monitor on a 355-degree swivel gooseneck for easy viewing in all directions – all in a padded case with sunscreen. General's compact package can also be operated vertically or horizontally.

Capelli really likes that combination of features. “In tight spots, I can easily adjust the monitor for others to see what I’m doing,” he says. 

A “video out” connection permits recording to an external device. And the 512 Hz transmitter for precise camera locating is standard.

Optional Wi-Fi lets you send video to your smartphone or tablet to be recorded and sent to your customers. A 512 Hz transmitter is included for precise camera locating with General’s Hot-Spot pipe locator. 

Equipment depth enhances professional reputation

Capelli really loves his Gen-Eye POD. “But without a doubt, General Pipe Cleaners produces the best cable drain cleaning equipment around,” he says. 

Bottom line? “General drain cleaning and pipe inspection tools have always been reliable — and exceeded expectations,” Capelli says. “They’re the best out there.” 

To learn more about what the Gen-Eye POD can do for you, contact the Drain Brains® at General at 800-245-6200, or visit

Visit the General Pipe Cleaners Storefront


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