Trino Pedraza and his New Braunfels Utilities operations and maintenance team are the right people, in the right place, at the right time.Focused on proactive maintenance, they provide cost-effective services for the rapidly growing City of New Braunfels, located between San Antonio and Austin, addressing problems in the city’s distribution and collections systems before they occur and performing nearly all the tasks themselves.Pedraza, operations and maintenance division manager, came to New Braunfels Utilities (NBU) five years ago from San Antonio, where he and his staff had built a predictive maintenance program from the ground up. “When I came here, we




















