Water Utility Driven By Innovation

A wide array of best management practices propels the Columbus water utility’s success.
Water Utility Driven By Innovation
Columbus Department of Public Utilities’ Division of Water crew members (from left) Nick Marsh, Chris Briggs and Matt Bateman set up to repair a broken water service line outside a home on Westwood Road while James Davis looks on from the cab of the excavator.

It’s 4:30 p.m. downtown, rush hour just beginning, wind chill minus 30. The last thing a water utility needs now is a major line break.

Yet that’s exactly what happened in January 2014 in Columbus, Ohio. A 24-inch water main popped, flooding about 10 city blocks. Water poured...

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