Nothing would make Brownsburg (Indiana) Wastewater Facility Superintendent Kathy Dillon happier than if everyone in the town knew as much about the sewer system as she does.And if that seems like an impossibility, take note of Brownsburg’s public education and communications program, which includes:• Town Resident Academy program
• Door hangers
• Sewer camera demonstrations
• News articles
• Online messaging
• “Lift Stations 101” — a comprehensive effort to inform residents about neighborhood lift stations and keeping flushables out of the sewer system“It’s important that our citizens know and understand their sewer system,” Dillon says. “We’re really big on being open and transparent. It’s
