Collections Operator Does it Right

Collections operator elevates inspection program to new level and takes away top honors.

Collections Operator Does it Right

Dean Ronk sits at his operator’s station, monitoring the camera’s progress and coding defects during a sewer line inspection.

Giving 110 percent is the clichéd territory of coaches and bad managers. Giving 150 percent is Dean Ronk’s territory.

That’s essentially what Ronk, a collections system operator with the Roseburg (Oregon) Urban Sanitary Authority, was asked to do when he was tasked with...

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