Every once in a while, you’ll hear a story about an operator who has been in the field for 40-plus years, and one thing that crops up time and again in these stories is that the operator really understands the system.
“The more you know about the system, the better you can maintain it and the safer you can be when you do,” says Andy Koebel, operations director for Bonita Springs (Florida) Utilities. “There’s nothing like getting to know the system as well as you can.”
Knowledge takes time
To some extent, there’s no substitute for the slow learning over a
