Everything seems to be flowing together in Columbia, South Carolina, where two rivers merge into a third and a transition to a smarter water metering system is moving forward with equal persistence.
“This is the direction the city is moving,” says Frank Eskridge, deputy director of utilities for Columbia Water. “City council leadership, the mayor, the city manager, they all want to leverage technology to improve our service.”
In this case, improvement means better utilization of utility employees, better monitoring of water usage and waste, and better management of water use by utility customers themselves. The trifecta of progress was a long time coming.
Pilot and
