It’s likely that every utility has a handful of long-time employees who together form a kind of collective brain trust, filled with invaluable institutional knowledge — both formal and informal — gained from decades and decades of fruitful work. They know what’s worked or hasn’t worked in the past, have an intimate knowledge of processes and protocols and have cracked the code for cutting through the bureaucratic red tape to efficiently get things done.
There’s just one problem these irreplaceable employees pose for utilities: They’re going to need to be replaced. And probably soon.Statistics show that 10,000 baby boomers hit retirement
