A Comparative Review of Company Services of System Suppliers

In an extensive report to municipalities and water/wastewater utilities, the nonprofit Water Finance Research Foundation has ranked software suppliers on their ability to provide support services to their customers. The review is designed to help utility professionals choose systems best suited for specific utility applications.“The functionality of the core components of a software application is very important, however, the actual success and level of benefit gained is a direct result of the work and support around the planning, implementation, testing and training,” the WFRF explained. “The ability for the software vendor to provide enhanced support and training to ensure the