A utility is only as good as its team. When your customers think of your utility, they’ll think of your employees. So if you have a strong team of expert technicians who are giving their very best to every customer, you’ll position your crew for growth.Unfortunately, many municipalities have to admit: Their teams are not always living up to those high expectations of expertise and service.Training your team is the only way to raise your entire outfit to the level you want it to operate at. But if you're not an expert trainer, how do you train your team effectively? And more
Improve Your Training Effectiveness
Knowing how to perform good excavation or pipe rehab work is one thing, but it isn’t always easy to convey those methods to your team. Here’s one strategy that’s simple to implement and can produce positive results.
Feb 26, 2020 | by Mike Agugliaro |
