Why Good Employees Leave and What to Do About It

The impact felt when an employee leaves is exacerbated when labor markets are tight. Leaders at all levels in a utility need to be cognizant of the message their actions send to employees when someone leaves. “Leaders are always being watched. How the leadership reacts when someone leaves is going to impact how everyone else reacts,” says Marissa Levin, co-founder of Successful Culture International and a culture and leadership expert. “If they are transparent, honest, don’t act like the sky is falling, and acknowledge the loss but pivot quickly into filling that gap, employees will take that cue and things will