The city of Ames, Iowa, is moving steadily toward a DIY approach in sewer line cleaning and inspection. As in: Do it yourself.Several years ago, Ames began doing more of its sewer inspection in-house. Now the community is on the verge of bringing line cleaning inside, too. The reason? More flexibility, better customer service and lower cost, says Dale Weber, utility maintenance supervisor for the Department of Public Works.“We put a lot of priority on service to our customers,” Weber says. “By assigning our employees to do the work, and getting them the tools and support they need, we believed
