In almost any organization, managers wear many hats: supervisor, mentor, disciplinarian, motivator, decision-maker, conflict resolver and more. But in the public sector, which will soon need to hire unprecedented numbers of younger, entry-level employees, they’ll need to add a new one: surrogate parent.That’s the assessment of Terese Corey Blanck, an employee development consultant who focuses on helping organizations learn how to attract, retain and manage so-called Generation Y employees (also called Echo Boomers). They are the 75 million or so workers age 18 to 30. After interviewing thousands of Generation Y college graduates during her career, Corey Blanck concludes that
