Almost any employee can be an effective leader in their own way, whether they’re a supervisor or a line employee. But many workers mistakenly think they need to be a brainiac with a high IQ to lead successfully or move up the ladder, when it instead requires something far subtler and way more important: emotional intelligence (EI).The concept of emotional intelligence was developed in the early 1990s by a team of psychology professors, Peter Salovey from Yale University and John D. Mayer from the University of New Hampshire. They defined EI as the ability to “monitor one’s own and others’
