General

Since opening in 2014 following a renovation, Louisville Water’s original pumping station turned teaching tool has had more than 90,000 visitors

When utilities need help in an emergency, systems like the Water/Wastewater Agency Response Network are in place to provide assistance. Here’s how workers from two utilities responded when colleagues on Texas’ Gulf Coast needed help after Hurricane Harvey.

Louisville Water provides tips on what works and what doesn’t work when trying to communicate information to the public

The company sent supplies to Texas and is also donating a portion of nozzle sales to Harvey and Irma victims

Louisville Water Co. relies on much more than press releases and website postings to effectively communicate project details to residents

North America’s northernmost metropolitan water utility conquers the challenges of delivering high-quality water and great service.

Prince Rupert, British Columbia, is tackling a water infrastructure deficit as part of its plan to become the next great port city.

Martha Tasker’s love of science and engineering serves her well as she works to optimize her Kansas community’s water systems.

Instead of dousing new employees’ excitement with ineffective onboarding, use data-driven techniques that boost retention rates.

The ‘fatberg’ clocks in at around 10 times the size of a massive blockage Thames Water found in 2013