Louisville Water Recognized with National Award for Highest Quality Water

Louisville Water Company recently received the highest award possible from the American Water Works Association’s Partnership for Safe Water (PfSW)— the Phase IV Distribution Presidents Award. Louisville Water President Spencer Bruce accepted the award at the AWWA’s annual conference in San Antonio June 13. The company is one of only five water utilities in the country to achieve this status.

The PfSW gives the award to utilities that work rigorously to deliver superior quality drinking water above and beyond the standards of the U.S. Environmental Protection Agency. 

Louisville Water has a team-based approach for outstanding water quality. A big component of that happens at the two water treatment plants. That’s where a team of scientists complete more than 200 tests daily on water samples to verify the water traveling to faucets is safe. Next, Louisville Water manages the water quality in the distribution system that delivers water to homes and businesses. The team maintains the infrastructure to reduce main breaks and monitors water pressure daily. Finally, customer service is part of the equation. Louisville Water takes every water quality complaint and concern seriously. As soon as a potential problem is flagged, scientists and specialists work to pinpoint and resolve the issue. The culmination of all these procedures earned Louisville Water this high distinction.

“Ensuring high-quality, safe water from the treatment plant throughout the distribution system and through our customers’ taps is very challenging,” says Vince Monks, manager of distribution water quality. “Louisville Water has an expansive and growing system of over 4,200 miles of distribution pipes and transmission mains. Achieving Phase IV Distribution status is a result of the continuous improvement and water quality culture established at Louisville Water.”

Louisville Water became a charter member of the PfSW Water Treatment Program in 1995 and the Distribution Program in 2010. Both treatment plants already achieved and have maintained the highest level for treatment system optimization.


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