Problem: With unpredictable weather on the rise, the city of Raleigh, North Carolina, stormwater division had seen an increase in resident-submitted service requests for sinkholes and flooding. These stormwater backups and weather-induced issues can have a major impact on infrastructure health, shortening asset lifespans and requiring more frequent maintenance.
Solution: Using WinCan’s sewer inspection integration with Trimble Cityworks Asset Management software, Raleigh CCTV transportation analyst Don Hickman simplified and automated work order creation and data ingestion, resulting in shorter customer response times and improved safety of public assets. “Miskeying of facility IDs on pipe segment references is normally a huge problem
