The latest fatberg making headlines is in Baltimore, Maryland.A nearly 1.2 million gallon dry-weather SSO occurred last month because of the massive...
Entries Tagged Public Education
Online Exclusives
Restaurant Grease Found to be Major Cause of London Fatberg
A major factor behind the massive 130-ton fatberg Thames Water in London discovered in its sewer system last month is the fact that a...
Online Exclusives
National Advocacy Day Promotes Water Infrastructure Investment
You know the value of water. Every day you’re involved in maintaining the infrastructure that brings safe drinking water to customers’ taps....
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Utility Expands Public Education Reach with Water Works Museum
If you have an old building on your water or wastewater treatment site, you might want to consider turning it into a...
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How Not to do Public Outreach
So you have a huge street project that will disrupt the day-to-day activities of several neighborhoods, while costing a fair amount of...
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Utility Uses Multi-Faceted Public Outreach Approach for Large Pipeline Project
The public impact of a 6.6-mile-long water main replacement project has been top of mind for Louisville Water Co. officials from the...
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British Utility Discovers 130-Ton FOG Blockage
In 2013, Thames Water in England found a bus-sized lump of fat in a sewer. The 15-ton obstruction of food fat and wet...
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Can a Video Game Be a Valuable Public Education Asset?
Getting the public to fully understand how water systems work and the resources it takes to properly maintain them is always a...
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Water Conservation Linked to Lower Rates
There can be a disconnect between utilities and customers when water conservation is pushed for, yet rates continue to rise. A new...
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Utility Tackles Chronic Lift Station Issues With Public Education
When Jason Arnold confronted his utility’s soaring frequency of lift station repairs, he didn’t just want to head off problems. It was...
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Study Finds Significant Water Conservation Through Simple Method
Enforcing lawn-watering restrictions is a common conservation practice in many parts of the country. But how effective is it in truly producing...
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Showing Water Customers What They Pay For
The adage “out of sight, out of mind” is a particularly common one in the water and wastewater industry. It’s often made...
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Utility Provides Real-Time Overflow Tracking to Public
While a Canadian utility continues to work to reduce its overflows, it’s at least taking a proactive approach in notifying the public...
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Engaging the Public on Drinking Water Issues
Last week was Drinking Water Week, a time when many utilities do some public outreach and educate their customers on what it takes...




















