Online Exclusives Utilities Find Ways to Ward Off FOG In light of the latest discovery of a massive fatberg in a Baltimore sewer, here are some of the ways utilities have found success defeating FOG October 24, 2017
Online Exclusives Restaurant Grease Found to be Major Cause of London Fatberg In a survey Thames Water did following the discovery of the 130-ton sewer blockage last month, the utility determined that a significant majority of food outlets lack grease traps October 16, 2017
Online Exclusives National Advocacy Day Promotes Water Infrastructure Investment Organizations and utilities across the country are doing a variety of public education activities on Oct. 12 to mark the third annual Imagine a Day Without Water October 10, 2017
Online Exclusives Utility Expands Public Education Reach with Water Works Museum Since opening in 2014 following a renovation, Louisville Water’s original pumping station turned teaching tool has had more than 90,000 visitors October 02, 2017
Online Exclusives How Not to do Public Outreach Louisville Water provides tips on what works and what doesn’t work when trying to communicate information to the public September 27, 2017
Online Exclusives Utility Uses Multi-Faceted Public Outreach Approach for Large Pipeline Project Louisville Water Co. relies on much more than press releases and website postings to effectively communicate project details to residents September 25, 2017
Online Exclusives British Utility Discovers 130-Ton FOG Blockage The ‘fatberg’ clocks in at around 10 times the size of a massive blockage Thames Water found in 2013 September 20, 2017
Online Exclusives Can a Video Game Be a Valuable Public Education Asset? Faculty at Indiana University are developing a web-based game that allows players to simulate the management of an actual water system August 15, 2017
Online Exclusives Water Conservation Linked to Lower Rates A study of two Arizona cities shows that there is a significant financial incentive for utility customers to minimize water use July 19, 2017
Online Exclusives Utility Tackles Chronic Lift Station Issues With Public Education Texas utility takes a proactive approach — even going door to door — to educate customers on the problems caused by grease and flushable wipes July 12, 2017
Online Exclusives Study Finds Significant Water Conservation Through Simple Method Florida Atlantic University researchers looked at what happens when utilities move beyond only watering restrictions and give customers a little more information about their water use June 28, 2017
Online Exclusives Showing Water Customers What They Pay For West Virginia American Water tries a new method for shedding more light on how customers’ water bills turn into infrastructure improvements May 31, 2017
Online Exclusives Utility Provides Real-Time Overflow Tracking to Public Kingston, Ontario’s online mapping feature allows people to better assess the safety of area waterways May 24, 2017
Online Exclusives Engaging the Public on Drinking Water Issues From plant tours to promoting short educational videos on social media, utilities did a variety of activities to mark Drinking Water Week May 18, 2017