I paused when I sat down to write this final column of the year. While I have much to share about the year ahead, I felt compelled to reflect on all that’s happened in 2008 at our growing organization. In my 20-plus years with this organization, I’ve never seen a more productive year. Here are just a few of the many highlights:• We updated our image with new branding and a new Web site.• Our new offices provide space for demonstrations, training and education.• Grout boot camp in the new office space brought competitors together.• We signed a record number
