Faucets run and toilets flush. For the public, those events are so commonplace that it causes real amazement when the expected doesn’t happen. Scott Branch, supervisor of the Pumps and Controls Group for the City of Salem, Ore., manages a team of technicians who quietly and efficiently meet the expectations of 180,000 residents, 24 hours a day, seven days a week, month by month, year by year.The Pumps and Controls Group consists of five systems technicians, three instrumentation technicians, a grounds maintenance technician and a seasonal grounds maintenance technician. Branch steps in when and wherever needed.This close-knit group has created
