With many municipal departments facing budget cuts and layoffs, low morale and reduced productivity might be serious issues. So what’s a manager or supervisor to do?
Management consultant Drew Stevens says there’s a simple solution, and it won’t cost a dime: Put on some comfortable shoes, take a stroll around your office and field work sites and start to get personal. Get out of your comfort zone and out from behind your desk and meet your team members. Get to know them and what makes them tick.
“The key thing is getting to know staff — being visible,” says Stevens, who has
