What does the ideal version of your water or wastewater system look like? What does optimum performance mean to you? Is it about the condition of your pipes or the quality of your people?I pose those first two questions because I think a lot of people frame the overall state of their utilities in terms of infrastructure grades, and rightfully so in many ways. Since I became editor of MSW a few years ago, I’ve read countless stories about the failing water and wastewater systems across the U.S. and the billions of dollars it will take to bring that infrastructure
