Fix the System Not the Symptoms of Poor Performance in Your Crew

Something goes sideways at work — missed deadlines, bad customer feedback, you name it — and the first suggestion is, “We need training!” Sound familiar? It’s like reaching for a Band-Aid when what you really need is a lifestyle change. Training can be powerful, but it shouldn’t be your knee-jerk solution to every workplace hiccup. Here’s the hard truth: Training is the last stop, not the first. If you’re jumping to training without laying the groundwork for great performance, you’re wasting time, money and effort. Let’s break down what you need to be doing instead.Step 1: Hire for successThink of hiring