Entries Tagged Communication

Effective communication is key to the success of any utility.One of the best tools for improving on-the-job communication is two-way radios. Two-way...

Utility leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the organization,...

A study from consulting firm FMI Corporation and PlanGrid discovered that 52% of all construction industry rework is a result of poor data...

There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...

The next time your organization decides to launch an initiative — improve diversity and inclusion, for instance — you could use facts...

Most people are told at an early age that if they have nothing nice to say, they should say nothing at all....

The team is exhausted. They’re burned out, and I am too. I don’t know if we can recover. We’ve been working at...

Most people are told at an early age that if they have nothing nice to say, they should say nothing at all....

Most workers dread performance reviews, which more often than not are tedious and nonproductive exercises. So imagine what jobs would be like...

You no doubt deal regularly with people who think the public works department’s primary objective should be to serve them individually. These people...

No one enjoys conflict and confrontation. We all want to be liked and accepted, and very few of us enjoy hurting people’s...

While wastewater systems are used around the globe, many people don’t understand what these systems do or why they are important. But...

Developing a workplace with a “culture of nice” sounds like a worthy goal for any organization. After all, who wants jerks for...

The wastewater system infrastructure in Chattanooga, Tennessee, is undergoing a massive makeover, mostly to boost the system’s ability to handle a high...