What is complacency in the workplace? It can be defined as self-satisfaction, especially when accompanied by unawareness of actual dangers or deficiencies....
Entries Tagged Communication
Editorial
Evaluating Your Safety Culture
For most utilities, having zero injuries is the ultimate safety goal, but this can be very hard to attain especially when you...
Editorial
Positive Reinforcement Is a Value Proposition
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...
Online Exclusives
How to Overcome Common Field Worker Management Hurdles
Utility supervisors may encounter several problems managing employees in the field when monitoring productivity, tracking safety compliance and managing work orders and...
Editorial
The Art of the Workplace I-Deal
The pandemic has changed many things over the past three years, particularly in the workplace, where untold thousands of empty office cubicles...
Editorial
How’s Your HazCom Program?
OSHA’s Hazard Communication standard has been around since the early 1980s and has had a few updates since then including the 2012...
Editorial
Don’t Settle for Good Enough
People often use the phrase “it’s good enough” when they want to get the job done but it doesn’t have to be...
Editorial
Creating a Culture of Accountability
Few people will question the importance of accountability in the workplace. Establishing it, however, is an entirely different matter.But Scott Robley suggests...
Editorial
Trenchless Video Series Expands
NASSCO’s mission is to set standards for the assessment, maintenance and rehabilitation of underground infrastructure. It also assures the continued acceptance and...
Editorial
Spotting Potential for Your Utility
When I needed someone to head the new crew, I immediately thought of you, Tom. You learn quickly, you work hard and...
Editorial
Handling the Resident Slacker
It’s a rare workplace team or department that doesn’t have a resident slacker — that certain employee who always seems to shirk...
Editorial
Getting Comfortable with Candor
In the corporate word, it’s so much easier for managers to gloss over employees’ weaknesses or for employees to give some manager’s...
Editorial
Improve Employee Retention
Nearly 3.98 million people quit their jobs in July, which almost topped the monthly record of roughly 3.99 million, set in April....
Editorial
Fighting Workplace Racism
Speaking up against racism in the workplace is fraught with risk. Yet saying nothing at all only ensures that problems will continue...



















