Leadership Articles

Try to avoid that initial reaction of frustration and think about what you should be doing on your end to set up employees for success

Giving sincere, positive feedback to your workers is beneficial for retention and your bottom line

You want to retain good employees, not see them leave. But if it does happen, here’s some advice on how to best respond.

Remembering these simple traits of great leadership can keep your crew happier and working toward the municipality's most important goals

Remembering these simple traits of great leadership can keep your crew happier and working toward your most important goals

It can be challenging in today’s labor market to find employees with the right skill set for your utility. Here are some tips to consider to help overcome that challenge.

Committing to safe workplace starts at the top and requires meaningful employee involvement.

A healthy community is made of good stewards, good citizens and good neighbors.

Meeting with employees individually fosters accountability and shows appreciation

Keeping your team happy and productive during busy times requires keen observation and effective communication

Give that supervisor job to the best candidate, then take these steps to ensure everyone on your crew is happy with the outcome