With the “silver tsunami” retirement wave sweeping through, utilities and other public sector organizations face a golden opportunity to increase employee diversity. But whether they succeed in transforming their workforces depends largely on how they go about recruiting, managing and retaining minorities.“This is an unprecedented opportunity,” says Jim Bonilla, an associate professor of conflict studies at the Hamline University School of Business in St. Paul, Minn. and co-director of the school’s Race, Gender and Beyond faculty development project. “There’s great potential there. But if they do things the same way they always have, organizations will end up with the same
