The City of Holland, Mich., hasn't had any water crises over the years, but that hasn't kept it from making important investments to improve its system and guard against disaster.Holland is deep into a cooperative project connecting its water system with that of a next-door community as a way to cope with possible future emergencies. It has repair and replacement projects worth millions of dollars lined up for the coming years.A focus on reliability, aggressive maintenance, innovation and strong employee relations all have contributed to the system's success, says Dan Sorek, superintendent of water/wastewater services for the Holland Board of
