Almost seven years ago, the Macon Water Authority turned its handling of maintenance upside down, or as department personnel would probably consider a more accurate description, right side up.
Until then, maintenance employees for the authority, which handles both water purification and distribution and wastewater collection and treatment for the central City of Macon, Ga., were stationed at individual plants and facilities the MWA operates. They answered to the individual plant supervisors.
Repairs were generally limited to responding to immediate needs in every operation. The priorities were set by the individual plant supervisors without regard to what was most important for the
