Becoming a Believer

Social networking tools mean better communication and greater efficiency for public works and water/sewer operations in Golden, Colo.
Becoming a  Believer

A couple of years ago, Dan Hartman could easily sum up his disdain for social media such as Twitter in less than 140 characters: Absolutely no use whatsoever.

These days, Hartman, public works director for Golden, Colo., is tweeting a different tune as he enlists social media...

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