Pipe Fusion Rental Program a Success

Pipe Fusion Rental Program a Success
Tim Coats of ISCO Industries performs maintenance repairs on a McElroy Pit Bull 14 fusion machine.

Interested in Rehab/Relining?

Get Rehab/Relining articles, news and videos right in your inbox! Sign up now.

Rehab/Relining + Get Alerts

McElroy, a pipe fusion equipment manufacturer, is celebrating the success of the Certified McElroy Rental Program. Certified McElroy Rental machines undergo a rigorous checklist and regimen by participating McElroy distributors in order to provide customers with the most reliable fusion machine rentals in the marketplace. 

The 2-year-old program is a partnership between participating McElroy distributors and McElroy. Distributors use a comprehensive checklist created by McElroy to check fusion machines after each rental. By participating in the program, distributors pledge to provide greater continuous care of McElroy rental machines, creating a premium rental option. If a repair to a rental machine is needed, participating distributors are committed to using Genuine McElroy Parts, installed by factory-trained mechanics. Ninety-six percent of McElroy’s distributors are participating in the program. 

Distributors participating in the program are noticing a higher level of customer satisfaction. 

“I think customers want something that will work in the field, something that is dependable, something that they can trust,” said Jake Goodson, sales and rental manager at Rainmaker Sales in Shawnee, Okla. “They know when they get out there to do their job that a Certified McElroy Rental machine will fire up and work.” 

At an ISCO Industries location in Pryor, Okla., Tom Coats works daily to check Certified McElroy Rental machines with discipline. 

“I think of it as if I was going to take something home, I want it to work,” said Coats. “When I put the Certified McElroy Rental sticker on it and put my initials on it, I want it to work because it reflects on me.” 

Goodson said, “I think the Certified McElroy Rental checklists are a huge benefit to us. It provides us reminders to not overlook certain parts of the equipment. For us, we know that we’re covering the machine from head-to-toe and top-to-bottom. We identify problems that help to save us time in the future, and save our customers from downtime and a loss in productivity in the field.” 

Certified McElroy Rental locations stock a majority of available McElroy fusion machines, capable of fusing thermoplastic pipe, such as high-density polyethylene (HDPE) pipe, from 1/2-inch CTS to 65-inch O.D. Productivity equipment is also available at the majority of locations. 

Goodson advises potential rental customers that finding a Certified McElroy Rental machine is easy. He finds that a majority of his rentals come from the online Certified McElroy Rental Locator, which can be found at www.certifiedmcelroy.com. 

About McElroy Manufacturing Inc.
Founded in 1954, McElroy Manufacturing has grown from a two-person startup in an Oklahoma garage to the industry leader in the science of joining thermoplas­tic pipe. The name McElroy is recognized worldwide as the most reliable, efficient, rugged and technically advanced polyethylene and polypropylene pipe fusion equipment in the world. McElroy holds dozens of U.S. and foreign patents on fusion-related equipment. McElroy’s fusion equipment can be used in gas, water, mining, geothermal, HVAC, dredging, methane gas recovery, sewer and many other industries. For more information, visit www.mcelroy.com. 



Discussion

Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.