Public utilities sometimes find themselves at odds with consumers — raising rates for utility service, pushing for compliance with environmental mandates, or invoking science in the face of citizen complaints.
America’s northwest region is stereotyped as an area more welcoming to environmental initiatives than some of other regions. But Kathleen Cahall says Bremerton water authorities still have to work for their community's support.
“I think we have worked very hard to bring awareness to our customers about environmental issues,” the water resources manager says. The city’s hard work includes maintenance of what Cahall calls a “very good” website that is
