Problem: The city of Grand Rapids, Michigan, maintains a collections system that includes 1,100 miles of sanitary sewer pipe and 385 miles of stormwater pipe. The age of the collections system varies with some segments over 100 years old. Like the vast majority of collections systems, Grand Rapids is challenged with wet weather events that result in I&I. In 2022, the city pivoted its approach and sought out a partner to take responsibility for the operation and maintenance of the monitoring network including hardware, software and data preparation. This enabled the city to focus solely on data analytics, thus embracing
