Utilities that struggle to find qualified employees amid the tight labor market might want to consider people who typically don’t even get...
Business Strategy Articles
Editorial
Mitigating Brain Drain
It’s likely that every utility has a handful of long-time employees who together form a kind of collective brain trust, filled with...
Editorial
Picking Great Team Leaders
Few things will doom a project faster than poor leadership. Without a respected captain at the helm, teams can easily be riven...
Editorial
Complacency in the Workplace
What is complacency in the workplace? It can be defined as self-satisfaction, especially when accompanied by unawareness of actual dangers or deficiencies....
Editorial
Fight Imposter Syndrome
There’s an insidious virus infecting the American workplace and it doesn’t start with a C and end with 19.
It’s called imposter syndrome,...
Editorial
Keep Your Feet Dry
My sister has a book filled with little bits of funny life advice from my mom. The other day she sent me...
Editorial
Positive Reinforcement Is a Value Proposition
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...
Editorial
Build Stronger Bridges
In the seemingly neverending struggle to find quality employees in one of the tightest and most competitive labor markets in recent memory,...
Editorial
The Art of the Workplace I-Deal
The pandemic has changed many things over the past three years, particularly in the workplace, where untold thousands of empty office cubicles...
Editorial
Less Responsibility Can Mean More Innovation
More meetings. More tasks. More forms. More training. More programs. More hours.For decades, “more” has been an accepted business mantra — a...
Editorial
Fostering a Sense of Pride
For more than a year now, approximately 4 million American workers a month have left their jobs — that’s nearly 49 million...
Editorial
Continuing to Serve
Like many 18-year-olds, Kyle Bartlett didn’t know what he wanted to do upon graduating from high school, so he joined the U.S....
Editorial
Spotting Potential for Your Utility
When I needed someone to head the new crew, I immediately thought of you, Tom. You learn quickly, you work hard and...
Editorial
Stemming the Great Resignation
Record-breaking numbers of employees continue to quit their jobs — an average of 4.3 million a month from July through November in...

















