California utility finds a faster — and safer — way to replace old valves.

Cross-trained employees boost Kansas utility’s efficiency and reduce costs.

Use these troubleshooting tips to keep your hydroexcavator out of the shop and on the job.

Unless it’s done correctly, dealing with the weakest link on your team is fraught with career peril.

Effective and strategic employee-recognition programs bolster engagement, reduce turnover and drive better behavior and performance.

City buys out private contracting operation and establishes its own turnkey construction division.

For utilities with in-house cleaning crews, training may be the missing ingredient.