Boost inspection productivity with asset management system
Problem: The city of Houston faced a growing backlog of sewer inspection data as their in-house team worked to meet ambitious goals across one of the nation’s largest municipal networks. Manual data entry, slow turnaround times and a reliance on outdated software limited how many miles could be inspected and analyzed each month — creating delays in identifying and addressing critical infrastructure risks.
Solution: Houston partnered with SewerAI to modernize its approach using the PIONEER platform, a cloud-based inspection and asset management system. Inspection footage was uploaded from the field directly to the platform, where SewerAI’s AI-powered AutoCode tool applied defect codes using NASSCO standards. This removed the need for manual coding and enabled office teams to work on quality assurance and approve inspections more efficiently. The system also allowed city staff to track productivity, generate maps and reports, and integrate data with existing GIS systems.
Result: After implementing SewerAI, the city of Houston increased miles of pipe inspected by 53% while simultaneously reducing staff hours required. Faster turnaround allowed the city to prioritize rehabilitation projects earlier and maintain compliance with regulatory mandates. SewerAI’s platform gave both field and office teams a centralized hub for condition assessment and reporting, transforming inspection workflows and maximizing resource efficiency. 855-952-2200; www.sewerai.com
