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Data gathering and record keeping are critical components of an infrastructure maintenance program. Work crews must keep accurate and consistent records of what they observe when making inspections and of what they accomplish in performing regular maintenance tasks, such as line cleaning.Traditionally, municipal depart-ments have used paper forms or cards to record data on assets such as manholes and sewer main segments. This approach tends to be cumbersome and error-prone. Paper records are easily lost or damaged. In addition, once the data is collected, it must be manually keyed into a computer system, a potential source for mistakes. In addition,
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