Cutting Out the Fat

Daphne water utility builds customer relations, cuts costs and maximizes productivity.
Cutting Out the Fat

In the 1990s, the Town of Daphne, Ala., had one of the state's worst environmental records. Sanitary sewer overflows were a common occurrence, resulting in expensive, time-consuming cleanup efforts and a lawsuit filed by the local district attorney. For the last six years, Daphne...

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