Software platform enables municipality to streamline operationsProblem: Tuscaloosa, Alabama, manages 507 miles of sanitary sewer and 252 miles of storm drains. The city faced serious operational challenges during major events such as football games, which temporarily swell the population by over 150,000. A reactive maintenance strategy and fragmented data across outdated CCTV software and siloed platforms made it difficult to prioritize work or respond efficiently.Solution: To modernize its system, Tuscaloosa implemented ITpipes as the central platform for sewer inspection and data management. SmartVision enabled bidirectional integration with existing systems, allowing supervisors to issue inspection work orders that sync automatically with field crews.
