Getting the Private Sector Engaged in Public Works

Despite the fact that municipal workers are putting in long days to make life better for everyone, it often feels like they’re at odds with the public. Most municipalities have at least thought about customer education and outreach in an effort to combat misinformation and unfair stigmas about the sewer and water industry. Over the years, MSW has covered many different public outreach programs. Here’s the second half of a short series in which we’ve compiled some notable examples to assist in planning your communication strategy. In Part 1, we covered a unique water wagon project in Iowa, and an education