Customer Service Articles

Jim Good, executive director of the Pittsburgh Water & Sewer Authority, resigned March 3. The Pittsburgh Post-Gazette reports that the agency has...

From combination units to hydroexcavators, Vac-Con teams up with industry experts to showcase the equipment that owners and operators have trusted for...

On Jan. 16, President Barack Obama issued an emergency declaration that makes available federal aid for the drinking water crisis in Flint,...

The Kentucky Historical Society has named Lousiville Water's Water Works Museum project as a 2015 Outstanding Education/Exhibit Initiative for history. Louisville Water...

Wade Stoner, Bobby Rice, Marlin Barker, Steve WhitworthIt had been over a half century since a Missouri man last saw his 1961...

In 2016, Louisville Water will spend $21 million to inspect, repair and replace water mains in its service area after the Board of...

Fremont police arrested four men Nov. 24 for intentionally damaging an inflatable dam, which caused the release of nearly 50 million gallons...

A frantic bride-to-be will have a story for the ages after her engagement ring was saved from a sewer in Jurupa Valley,...

Distribution system crewmen with Springdale (Arkansas) Water Utilities came to the rescue of a puppy that fell into a sewer drainage pipe...

Connecticut Water Company has been honored as a 2015 Management Innovation Award Winner by the National Association of Water Companies (NAWC).The public...

Spartanburg, South Carolina, residents love frozen. No, not the Disney movie. They’re big fans of Spartanburg Water’s ice houses — the automated...

As the California drought enters its fourth year, Gov. Jerry Brown has put forth mandatory water restrictions aimed at reducing the state’s...

After a year of record-breaking high temperatures, drought and the worst April snowpack in recorded history, Gov. Jerry Brown on April 1...

How do you budget for infiltration and inflow? Not an easy question to answer because I&I is linked to so many other...