No employee, no human is infallible. The best organizations understand this. They do their best to hire and train right so that...
Entries Tagged Employee Relations
Online Exclusives
How to Handle a Good Employee Quitting
We often spend more time with our work family than our real family. I use the word “family” because we end up...
Editorial
Ratcheting Down the Workplace Rhetoric
A survey conducted last year by The Harris Poll for job-search platform Glassdoor showed that 60% of 1,200 respondents felt it was unacceptable...
Online Exclusives
Keys to Effective Communication for Project Leaders
A study from consulting firm FMI Corporation and PlanGrid discovered that 52% of all construction industry rework is a result of poor data...
Editorial
No Retention, No Succession
To contend with a potentially large wave of retirements, the City of Fort Worth Water Utility embarked on a painstaking journey in...
Online Exclusives
Reshaping Your Workplace Culture
There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...
Online Exclusives
The 9 Signs of Great Leadership
Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what...
Editorial
Establish Your Utility's Core Values
After nearly two decades of working in the municipal water and wastewater industry, Joone Lopez knows full well that job seekers generally don’t view...
Editorial
Reshaping a Workplace Culture
There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...
Online Exclusives
Following These Steps Can Make You a Great Leader
Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what...
Editorial
Stories Support Your Utility's Mission
The next time your organization decides to launch an initiative — improve diversity and inclusion, for instance — you could use facts...
Editorial
A New Approach to Water and Wastewater Work
Entrepreneurs are generally viewed as innovators, problem-solvers and groundbreakers, imbued with a passion and drive that many employees — buried under emails,...
Online Exclusives
Promoting an Employee Without Upsetting the Team
After I graduated college, I got an entry-level job at a manufacturing plant. I lifted and carried heavy things all day. Even...
Editorial
Rise Above the Silence
So you see a colleague violating a safety procedure while operating a combo vac truck. Or breaking an office ethics protocol. Or...

















