In many workplaces, corporate values are little more than words drummed up by executives in a boardroom, then placed on a poster...
Entries Tagged Employee Relations
Editorial
Like a Well-Oiled Machine
It’s estimated that roughly 70 percent of American workers go to work every day and feel disengaged and dispassionate about their jobs....
Editorial
Tenure, Not Age, Key to Employee Engagement
It’s commonly accepted these days that different generations of workers — whether they’re millennials, baby boomers or Gen Yers — require different...
Online Exclusives
Best of 2017: Wisdom About the Human Side of the Industry
Oftentimes the underground infrastructure your utility takes care of dominates the conversation. But behind that effort are people. That’s why a regular...
Editorial
Move Your Utility Beyond Mindless Meetings
For too many organizations, workplace diversity is a numbers game where the winner is determined by a formula that might look something...
Editorial
Building a Culture of Candor
Want a new job? Here’s a quick way to get there: Express reservations about your manager’s latest harebrained idea.In fact, in too...
Editorial
Collaboration by Design
As managers and executives sit in their offices and ponder ways to increase employee engagement, innovation and productivity, one a answer literally...
Editorial
Breaking the Glass Ceiling
There’s ample and compelling evidence that organizations benefit from increased gender diversity, including improved profitability, innovation and decision-making. But despite that, the...
Editorial
Guide Your Employees
For too long, many organizations have taken a conventional default approach to employees’ career development that centers on the four Ps: processes,...
Editorial
To Be Great, Collaborate
To many people, collaboration is one of those buzzwords — right up there with paradigm shift, core competencies and best practices —...
Editorial
The Facts About Employee Feedback
Most workers dread performance reviews, which more often than not are tedious and nonproductive exercises. So imagine what jobs would be like...
Online Exclusives
Keeping Waterways Clean By Offering a Second Chance
Paul Johnson’s life was starting to spin out of control.The Philadelphia resident had been arrested for a DUI, and his future didn’t...
Blogs
10 Reasons Why Utilities Ignore Non-Revenue Water
Utilities nationwide are facing incredible costs to upgrade aging and inadequate infrastructure and address challenges related to drinking water, wastewater, and stormwater management...
Online Exclusives
Tap Water Express Delivers Important Message
Imagine a Saturday night street dance in Santa Clara, California.Now imagine the same scene as a unique vehicle, wrapped in a colorful...














