Most people are told at an early age that if they have nothing nice to say, they should say nothing at all....
Entries Tagged Employee Relations
Editorial
Stop Top-Talent Turnover
Exit interviews are often used to find out why departing employees flew the coop. Business professor John Sullivan proposes a better strategy:...
Online Exclusives
How to Improve Your Team's Accountability
When you hire new team members, you have a certain set of expectations for them. Ultimately, you want them to be punctual,...
Online Exclusives
How to Have Tough Conversations Without Damaging Employee Relationships
No one enjoys conflict and confrontation. We all want to be liked and accepted, and very few of us enjoy hurting people’s...
Online Exclusives
Improve Your Training Effectiveness
A utility is only as good as its team. When your customers think of your utility, they’ll think of your employees. So...
Online Exclusives
How a Culture of Nice In Your Utility Can Have a Negative Impact
Developing a workplace with a “culture of nice” sounds like a worthy goal for any organization. After all, who wants jerks for...
Editorial
Tap Introverts’ Potential to Improve Your Staff
A flashy, bright-red Ferrari Portofino will attract a lot of attention in a parking lot. A shiny new Honda Accord? Probably...
Online Exclusives
5 Tips for Effectively Leading a Crew
Whether you’ve been leading a team in the field for years or you’re new to the role, chances are you still remember...
Online Exclusives
Adjusting to Generational Differences in the Workplace
Never before have so many generations occupied the same shifting workplace. Between an overcrowding and oversaturation of markets and exponentially increasing technology,...
Online Exclusives
Making the Move From Worker Bee to Team Leader
Most managers face a daily gauntlet of brush fires. But the tightrope walk tentatively trod by newly promoted managers, who suddenly find...
Editorial
Yes, You Can Be Too Nice
Developing a workplace with a “culture of nice” sounds like a worthy goal for any organization. After all, who wants jerks for...
Editorial
Industry News - November 2019
Advanced Drainage Systems acquires Infiltrator Water Technologies
Advanced Drainage Systems announced the acquisition of Infiltrator Water Technologies for a purchase price of...
Online Exclusives
3 Keys to Successful Leadership Development
Every municipality wants to develop the leaders of tomorrow. By creating opportunities for talented and motivated workers to grow professionally, organizations give...
Editorial
Learn to Speak Up
So you’re in a meeting and your boss tasks you and your team with a major project — and a totally unrealistic...











