Problem: Alexander City, Alabama, faced significant challenges in managing its sprawling 150-mile sewer network efficiently. The city’s old approach relied on manual memory for sewer line locations, and early attempts to use camera inspections lacked supportive software, resulting in disorganized and error-prone inspection data. This inefficiency hindered effective sewer management, and the city often experienced up to 100 overflows annually due to inconsistent maintenance and oversight.
Solution: To address these issues, the city adopted ITpipes, a comprehensive software solution that integrated seamlessly with ArcGIS mapping tools. ITpipes provided easy-to-use interfaces for pipe inspection and robust data management capabilities, which transformed the city’s approach to sewer system management. The implementation of ITpipes Mobile, Web and Sync allowed field crews to access real-time data, automatically fill in asset information during inspections, and sync inspection data back to the office without data loss. This integration of GIS with asset data facilitated a more structured and efficient inspection process.
Result: The adoption of ITpipes significantly improved the management of the city’s sanitary sewer system, reducing the number of annual overflows from 100 to single digits, demonstrating a drastic enhancement in proactive maintenance capabilities. Routine inspections became more systematic, allowing the entire sewer network to be comprehensively inspected every two years. The software not only streamlined data handling and inspection processes, but also supported the city’s staff with training and operational ease, leading to more effective prioritization of sewer lining projects and better overall infrastructure management. 877-487-4737; www.itpipes.com
