I got an email the other day from a regular Municipal Sewer & Water reader. He had kind words about the magazine, but questioned the use of a photo in one story and something that was said in another.
While no one really likes to have their mistakes pointed out, I value feedback from the readers of this magazine. I view it as an opportunity to interact with our readers on a more direct level, and ideally to improve the way we do things.The photo in question showed a worker grouting the seams inside a large-diameter manhole, and the reader raised
